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Cancellation/Reschedule Fees

As long as we receive notification 12 hours prior to the session and during business hours there is no cancellation or reschedule fee.

 

However, the cancellation/reschedule fee is $45 for each service that is scheduled for a minimum of one hour if a cancellation/reschedule is done within this time period.

 

For example, if you have a Regular Session and a Video scheduled, you will be responsible for two cancellation/reschedule fees for a total of $90. If you have three services scheduled such as a Regular Session, Matterport, and Video, you will be responsible for three cancellation/reschedule fees for a total of $135. 

There is not a cancellation/reschedule fees for add-on services such as Aerials, Floor Plans, Fauxsets, Virtual Tours, etc.

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