How long does it take to get my images?
Generally, our photos are back the same day. However, we may be delayed due to workload. We can never guarantee delivery time but often times the photos are back the same day as your session when shot Monday-Friday and completed by 4pm. Properties completed after this time and on the Saturdays are returned the following business day.
How many photos will I get?
We do not count the number of photos we take, we take the photos that count. We do not offer "Photo Packages" like the others. We take the number of photos necessary to tell the story of your listing.
What photos will you take of my listing?
Generally, this is what we photograph: Exterior, Entryway, Living Room, Kitchen, Breakfast Nook, Dining Room, Office, Formal Living Room, Game Room, Master Bedroom, Master Bathroom, Secondary Bedroom, Secondary Bathrooms. If you would like anything else photographed, please be sure to let us know.
Will the photographer assist with staging and moving things around or out of the way?
No. We need the property to be fully photo ready upon our arrival.
What are your hours of operations?
Our office is open Monday - Friday, 9:00 to 5:00
Photographers work Monday - Saturday.
How long does it take for a property to be photographed?
Most properties under 4,000 sqft can be photographed within an hour. However, this depends on the size & layout of the property.
Do you charge a trip fee?
Most times we do not. However, for properties well outside of the the major area, we do have trip fees. Please inquire for pricing on the areas you're needing us.
What is your cancellation policy?
As long as we receive notification 12 hours prior to the session and during business hours there is no cancellation fee. However, the cancellation fee is $45 if a cancellation is done within this time period. There will be no exceptions made. We do not reschedule due to rain.